Delivery Policy

Delivery Policy for Custom Foam Pieces

1. Processing Time: Orders are typically processed and shipped within 5 working days after payment confirmation.
2. Shipping Options: We offer standard delivery via trusted carriers. Shipping costs are calculated at checkout based on location and package size.
3. Delivery Time: Estimated delivery times vary by location and shipping method. Delays may occur due to unforeseen circumstances beyond our control.
4. Shipping Address: Ensure your shipping address is accurate at the time of order. We are not responsible for delays or losses due to incorrect addresses.
5. Damaged Goods: Inspect your package upon arrival. Report any damages to the carrier and contact us within 48 hours for assistance.
6. Undeliverable Packages: If a package is returned due to an incorrect address or failed delivery attempts, additional shipping fees may apply for re-delivery.

For questions about delivery, please contact info@directfoamproducts.co.uk.